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Customer Survey

Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Sullivan Auto Clinic is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Sullivan Auto Clinic we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

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Agree
Agree Disagree Strongly
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I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

Discover More About Customer Survey At Sullivan Auto Clinic in Traverse City

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Contact Us Today!

Got questions? We've got answers! Drop us a line, give us a call, or even stop by. Our team is eager to help you with any auto repair needs you have. Let's get you back on the road safely and swiftly!

What Our Customers Are Saying

I always know I'll get the professional auto service that I can trust. First class organization from the owners, Matt and Karen, Brenna, their office manager, and the able staff of auto technicians they employ!

It was very easy. I was able to work with the staff to drop off and pickup after hours. Brenna rocks and the team did a great job fixing my auto.

Matt and Brena are wonderful! Service was done in a timely manner. Problems were explained and estimates given on a printout for future ideas to keep my vehicle safe on the road.

Matt is amazing. I had a gas leak and he not only squeezed my car in on a Friday but located the problem and fixed it by the end of the day when he learned I needed my car back for work on Sunday. This shop is fast, friendly, and all around amazing. Matt and the team are worth ever penny.

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Partners

  • ACDelco
  • ASE (Automotive Service Excellence)
  • IDENTIFIX
  • IATN (International Automotive Technicians' Network)
  • Jasper